ALL Reseller :: Complete Reseller Solution!

Managed support services are included with all our dedicated server plans. Our managed support system includes remarkably comprehensive support for the administration and consistent operation of your server.

Unlike most providers we own and operates our entire facility directly with a full level 3 staff on site 24 hours per day, 7 days per week. As such we are able to respond to any and all issues directly, mitigating the impact of issues at any layer; from software, to server hardware, to network layer.

As the definition of the term "managed" differs hugely from provider to provider, we like to make it clear just how much further we go in managing the operation of your servers with All Reseller.

How does All Reseller managed services compare?

Core Managed Services:
	Average Competing Dedicated	Average Competing Managed	All Reseller Managed
Hardware Support	Yes	Yes	Yes
Free Reboots	Yes	Yes	Yes
Free OS Reinstall	Rarely	Varies	Yes
Direct 24/7 Level 3 Staff	Rarely	Rarely	Yes
Hardware Replacement	Rarely	Varies	Yes

Software Level Management:
Operating System Updates	None	Per Request	Proactive
Application Security Updates	None	Per Request	Proactive
Control Panel Updates	None	Per Request	Proactive
Service Monitoring	None	Yes	Yes
Failed Service Restart/Repair	None	None	Yes
Best Effort Third Party Application Support	None	None	Yes

Security and Data Integrity:
Compromised Server Recovery	None	Included	Included
Daily System Security Audit	None	None	Included
Initial Security Hardening	None	None	Included
E-Mail Antivirus Management	None	None	Included
Real Time Spam Filtering	None	None	Included
Disk Integrity Monitoring and Response	None	None	Included

Network Level Features:
Multihomed Network	Varies	Varies	Yes
Tier 1 Bandwidth	Rarely	Varies	Yes
N+1 Routing Device Redundancy	Rarely	Rarely	Yes
99.8% Network Uptime	None	None	Yes

To find out more about our center, please vist the company pages!

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